Privacy Policy Page
At BVR Crafts, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you visit our website or interact with our services.
1. Collecting Personal Information
We collect personal information when you make a purchase, browse our website, or engage with us in other ways. The types of information we collect include:
- Personal Identifiers: Name, email address, phone number, billing and shipping addresses.
- Payment Information: Credit card details or other payment methods, processed through secure third-party payment processors.
- Technical Information: IP address, browser type, time zone, cookie information, and the pages you visit on our site.
We may also collect information from cookies and similar tracking technologies to understand how you interact with our website.
2. Minors (Sharing Personal Information)
Our website is not intended for individuals under the age of 18. We do not knowingly collect or process personal information from children. If we become aware that a minor has provided us with personal information, we will delete it immediately.
3. Behavioral Advertising
We use your personal information to provide targeted advertisements or marketing communications that we believe may be of interest to you. This includes collecting data about your browsing behavior and interactions with our website to tailor our advertising efforts.
You can opt out of targeted ads by visiting:
- [Google Ad Settings](https://adssettings.google.com)
- [Facebook Ad Preferences](https://www.facebook.com/ads/preferences)
4. Using Personal Information
We use the personal information we collect for the following purposes:
- Order Fulfillment: To process and deliver your purchases.
- Customer Service: To respond to your inquiries and provide support.
- Marketing Communications: To send you promotional offers, product updates, and newsletters.
- Improvement of Services: To enhance our website, products, and services based on your feedback and usage data.
5. Lawful Basis
We process your personal information based on the following lawful bases under the General Data Protection Regulation (GDPR):
- Consent: You have given your consent for us to process your personal data.
- Contractual Obligation: Processing is necessary to fulfill a contract with you (e.g., to complete your purchase).
- Legal Compliance: We are required to process certain data to comply with applicable laws.
- Legitimate Interest: Processing is necessary for the legitimate interests of BVR Crafts, such as fraud prevention and improving user experience.
6. Retention of Personal Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Once your information is no longer needed, we will securely delete or anonymize it.
7. Automatic Decision Making
We do not engage in fully automated decision-making processes that have a legal or significant impact on you. If this changes, we will inform you and provide the necessary information as required by GDPR.
8. GDPR (General Data Protection Regulation)
If you are a resident of the European Economic Area (EEA), you have the following rights under GDPR:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can ask us to update or correct inaccurate information.
- Erasure: You have the right to request that we delete your personal data.
- Restriction: You can request that we limit the processing of your data.
- Data Portability: You can request that we transfer your personal data to another organization.
To exercise any of these rights, please contact us at [contact email].
9. CCPA (California Consumer Privacy Act)
If you are a California resident, you have the following rights under the CCPA:
- Access: You can request to know what personal data we collect and how it is used.
- Deletion: You can request that we delete your personal data.
- Opt-Out: You can opt out of the sale of your personal data.
To exercise these rights, please contact us at [contact email].
10. Cookies
Cookies are small data files that are placed on your device when you visit our website. We use cookies to:
- Recognize your device and improve your user experience.
- Track your activity on our site for analytics purposes.
Cookies Necessary for the Functioning of the Store
Some cookies are essential to the proper functioning of our store, such as those required for:
- Maintaining your shopping cart.
- Processing payments.
- Enhancing security and fraud prevention.
By using our website, you consent to the use of these necessary cookies.
11. Reporting and Analytics
We use third-party services, such as Google Analytics, to collect data about user behavior and interactions with our website. This data helps us understand how customers use our site and improve their shopping experience.
12. Do Not Track
We do not respond to Do Not Track (DNT) signals. For more information about DNT, you can visit [allaboutdnt.com](http://allaboutdnt.com).
13. Data Deletion Policy
You may request that we delete your personal data at any time by contacting us at [contact email]. We will respond to your request and delete your information unless retention is required for legal or legitimate business purposes.
14. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. Changes will take effect immediately upon posting on the website.
15. Contact Us
If you have any questions about this privacy policy or would like to exercise any of your rights, please contact us at:
BVR Crafts
Email: [your email]
Phone: [your phone number]
Address: [your business address]
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